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Shipping and return

1. PRICES AND PAYMENT

All prices in the online store are stated in NOK.

With us, you can pay both with invoice and card via Klarna Checkout. Quick, safe and easy.

Conditions for deferral of payment of invoices can be found at checkout.

 

2. SHIPPING

We have fixed shipping of xx, - and free shipping on orders over xx, -

Most orders are on their way to you within xx days of ordering.

You also have the option of choosing a delivery address other than your private address.

Always check the goods when you receive them. If the goods are damaged during transport, this must be reported to the place of delivery on the same day as the goods are received.

Packages that are presumably not picked up and thus returned to us will be deducted for the costs this entails. Up to 500, -

 

3. RETURN

You always have a 14-day full right of return when you shop with us. It is allowed to change your mind.

The cancellation period runs from the day you receive the item. Always keep the original packaging until you have decided to keep the product.

If you want to cancel your purchase, you are responsible for the shipping cost. Fill in the enclosed right of withdrawal form and send the package to:

Nanopower AS

Andøyfaret 15

4623 Kristiansand

 

4. COMPLAINTS

Are your items damaged? Please take a picture and send us an email and we will help you.

This means that you can either have the item repaired, exchanged, your money back or a reduction in the price, depending on the specific situation.

It must be reported within a reasonable time after you have discovered the defect in the item.

We reimburse reasonable shipping costs that you may have in connection with the return of the item, when the complaint is justified.

When you want to advertise a product, always contact us by email before sending the item.

In the case of transport damage, the deadline in point 2 applies. The damage must be reported on the same day as the goods are received.

 

5. CUSTOMER SERVICE

Nanopower AS

Postal address:

Andøyfaret 15

4623 Kristiansand

Mail: info@nanopower.global

Telephone: +47 40120800

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